FAQ

FAQ

Frequently Asked Questions

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To place an order, simply browse our selection of video games and add your desired titles to your cart. When you’re ready to checkout, follow the prompts to enter your shipping and payment information. Once your order is confirmed, we’ll get to work on processing and delivering it to you as quickly as possible.

We do accept SEPA Account-to-Account (A2A) payments – pay directly from your bank account without the need for additional intermediaries or payment instruments, such as cards. Instant and most secured option.

We strive to process and deliver all orders as quickly as possible, typically within 1-2 minutes. Delivery times will vary depending on your product and the delivery method selected at checkout.

Yes, we frequently offer promotions and discounts to our customers. To stay up-to-date on our latest deals, sign up for our email newsletter or follow us on social media.

We aim to deliver all orders as quickly as possible, so if you need to cancel or modify your order, please contact us as soon as possible. We’ll do our best to accommodate your request, but please note that we may not be able to cancel or modify an order.

Yes, we offer pre-orders for many upcoming games. Pre-ordering is a great way to ensure that you’ll receive a copy of a highly anticipated game as soon as it’s released.

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catalog

Explore More Our Catalog

We offer a vast selection of video games for all platforms, from the latest releases to beloved classics. Our mission is to provide gamers with an easy and convenient way to access the titles they love, all in one place.

Yes, we have a dedicated customer support team that is available to assist you with any questions or concerns you may have. You can reach us by email, and we’ll do our best to provide you with the information and assistance you need.

All of the products we sell are brand new and have never been used. We take great care to ensure that our inventory is of the highest quality.

We do not offer refunds for digital products unless there is a technical issue preventing you from accessing the game. 

We sell digital games for a variety of platforms, including PC, Mac, Xbox, PlayStation, and Nintendo Switch. Please check the product page for each game to see which platforms it is available on.

Yes, we offer the ability to gift digital games to other users. Simply select the “gift” option during checkout and enter the recipient’s email address.

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